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Please be notified that any cancellations made, 24 hours before the time of the appointment via email/phone call, etc. will be given the opportunity for a ONE time reschedule within 48 hours of original scheduled date. Cancellations made less than 24 hours in advance will incur a fee of 100%. This same penalty will apply if our service provider cannot access the property, is turned away, or the client is absent or unavailable. Aluna Trends reserves the right to cancel any appointment.